Privacy Policy

Effective date: October 17, 2026

This Privacy Policy explains how BG Systems, Inc. ("BG Systems," "we," "us," or "our") collects, uses, and shares information when you visit bg.systems, contact us, or use the I Can't Go app and its text message notifications (together, the "Services"). If you have questions, contact us using the details in Section 11.

1. Information we collect

Information you provide

• Contact details such as your name, email address, phone number, and company name when you send an inquiry or request a quote.
• The content of messages you send us by form, email, or phone.
• For the I Can't Go app: your name, mobile phone number, and the account and ticket-transaction information you provide while using the app.
• Records of your consent to receive text messages, including when and how you opted in.

Information collected automatically

Our website host may log technical data such as your IP address, browser type, device type, pages viewed, and the date and time of your visit. This website does not use advertising or cross-site tracking cookies.

2. How we use information

• Respond to inquiries, prepare quotes, and provide our services.
• Operate the I Can't Go app, including account access and ticket transactions.
• Send account and ticket-transaction text messages to users who opted in.
• Keep our Services secure, prevent fraud and abuse, and troubleshoot problems.
• Meet legal, tax, and accounting obligations and keep business records.
• Improve our website and services.

3. SMS / Text Messaging

4. How we share information

We do not sell personal information. We share information only in these situations:

• Service providers. Companies that host our website, deliver email and text messages, or otherwise help us operate the Services. They may use the information only to perform services for us.
• Legal and safety. When needed to comply with the law, respond to lawful requests, or protect the rights, property, or safety of our users, the public, or BG Systems, Inc..
• Business changes. If BG Systems, Inc. is involved in a merger, sale, or transfer of assets, information may be transferred as part of that transaction.

As described in Section 3, mobile opt-in data and phone numbers are not shared with third parties or affiliates for marketing or promotional purposes.

5. Data retention

We keep personal information for as long as needed to provide the Services, respond to your requests, keep records of consent, meet legal, tax, and accounting obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we delete it or remove identifying details.

6. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Your choices and rights

You may:

• Ask what personal information we hold about you.
• Ask us to correct information that is wrong.
• Ask us to delete your information, subject to records we must keep by law.
• Opt out of text messages at any time by replying STOP.

To make a request, email ben@bg.systems. We may need to verify your identity first. Depending on where you live, you may have additional rights under applicable law, and we will honor requests as that law requires.

8. Children's privacy

The Services are not directed to children under 13, and we do not knowingly collect personal information from them. If you believe a child has given us personal information, contact us and we will delete it.

9. Third-party links

Our website may link to other websites. This policy covers the Services described above and does not cover websites we do not operate.

10. Changes to this policy

We may update this policy from time to time. When we do, we will post the new version on this page and change the effective date above. Material changes will be noted on this page.

11. Contact us